Welcome to Criclly, the app hereon, a cricket scoring and coaching platform developed and operated by Shipotle ("Shipotle", "we", "us", or "our").
The app provides cricket-related services and features, which may include digital scorekeeping, match scoring, player and team management, cricket statistics, performance tracking, coaching-related tools, and other related features (collectively, the "Services").
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the app mobile application, website, and related services (collectively, the "Platform").
We are committed to handling personal information responsibly and transparently. This Privacy Policy should be read together with any notices or disclosures presented to you within the Platform.
By using the Platform, you acknowledge that you have read and understood this Privacy Policy. Where applicable law requires your consent for particular processing activities, we will obtain that consent in accordance with applicable law.
The information we collect depends on how you use the app and the features you access.
You may provide information directly to us when you:
Depending on the features you use, this information may include:
You should only provide personal information about another individual where you are authorized or otherwise permitted to do so.
The app may process information relating to cricket matches and player performance, including, where applicable:
Some of this information may be visible to other users depending on the functionality and privacy settings of the Platform.
When you use the app, certain technical information may be collected automatically, including, where applicable:
We use this information primarily to operate, secure, troubleshoot, analyze, and improve the Platform.
Certain features of the app may require access to your device's camera, microphone, photographs, videos, or media files.
For example, these permissions may be used to:
We will request the relevant device permission where required. We will not access your camera, microphone, photographs, or videos for purposes unrelated to the functionality for which access was requested.
The app may collect approximate or precise location information if you grant the relevant permission and the feature requires it.
Location information may be used to provide location-based features, identify venues, improve relevant services, or for other purposes disclosed to you at the time of collection.
If the app offers paid subscriptions, purchases, bookings, or other transactions, payments may be processed through third-party payment providers or app-store billing systems.
We may receive limited transaction-related information, such as transaction identifiers, subscription status, purchase status, or other information necessary to administer the transaction.
We generally do not receive or store complete payment-card numbers when payment processing is handled directly by a third-party payment provider or app-store billing system.
The app may use third-party service providers and software development kits ("SDKs") to operate, secure, analyze, and improve the Platform.
Depending on the services integrated into the app, these providers may process information such as device information, diagnostic information, usage information, authentication information, crash data, or other information necessary to provide their services.
Examples may include:
The actual third-party services used by the app may change over time. We will update our disclosures where necessary.
You should also review the privacy policies of relevant third-party providers where applicable.
We may use information collected through the app for the following purposes:
We will not use personal information for purposes materially different from those described in this Privacy Policy without providing additional notice or obtaining consent where required by applicable law.
Where applicable law requires a lawful basis or consent for processing personal information, we will process information on the basis permitted by applicable law.
Depending on the circumstances, processing may be necessary to:
Where processing is based on consent, you may have the right to withdraw that consent, subject to applicable law and any consequences of doing so.
The app may be used in cricket environments involving young players.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If the app is directed toward children or includes children as a target audience, we will implement the safeguards required by applicable law and Google Play policies, including applicable requirements relating to parental or guardian consent, advertising, data collection, and age-appropriate practices.
Parents or legal guardians who believe that a child has provided personal information to us without appropriate authorization may contact us.
If we become aware that we have collected personal information from a child in circumstances where such collection is not permitted, we will take reasonable steps to delete the information, subject to applicable legal requirements.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Retention periods may vary depending on the type of information and the purpose for which it was collected.
When information is no longer required, we will delete it, anonymize it, or otherwise dispose of it in accordance with applicable law and our retention practices.
If you have created an account on the app you may request deletion of your account and associated personal information.
When an account deletion request is received, we will process the request in accordance with applicable law and our retention obligations.
Certain information may need to be retained where required by law, necessary to establish or defend legal claims, required for legitimate security purposes, or otherwise permitted by applicable law. Where information is retained, it will be retained only for the applicable purpose and period.
Google Play requires apps that allow account creation to provide users with an accessible account-deletion mechanism both within the app and through an external web resource.
Depending on your location and applicable law, you may have rights relating to your personal information, which may include the right to:
We may need to verify your identity before completing certain requests.
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
Depending on the nature of the information and the relevant service, safeguards may include:
However, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information.
The app may use infrastructure and service providers located in India or other countries.
Where personal information is transferred or processed outside your jurisdiction, we will take reasonable steps to ensure that such processing is conducted in accordance with applicable legal requirements and appropriate safeguards.
The Platform may contain links to websites, services, or applications operated by third parties.
We are not responsible for the privacy practices of third-party services that we do not control. We encourage users to review the privacy policies of those third parties before providing personal information.
The app may allow users to submit, upload, or create content such as player information, team information, match information, photographs, videos, comments, or other cricket-related content.
Users are responsible for ensuring that they have the necessary rights, permissions, and authority to submit personal information or content relating to other individuals.
Where the Platform allows information to be shared with teams, coaches, players, or other users, users should consider the nature of the information before submitting it.
We may update this Privacy Policy from time to time to reflect changes to the Platform, our practices, applicable laws, or regulatory requirements.
When we make changes, we will update the "Effective Date" at the top of this Privacy Policy.
Where required by applicable law, we will provide additional notice or obtain consent before material changes take effect.
We encourage you to review this Privacy Policy periodically.
If you have questions, concerns, complaints, or requests regarding this Privacy Policy please contact us:
To delete your account, enter your registered email below (phone number optional). Once submitted, our team will process your request within 7 days. When deletion is complete, all data associated with your account is permanently removed and cannot be recovered.